Remote IT

Reliable

Remote IT Support

Your virtual tech team

SUPPORT WHEN YOU NEED IT, WHERE YOU NEED IT!

Unlocking IT Solutions Remotely

Remote support services allow our local technicians to provide you with fast service while saving you money and increasing productivity.

We use the latest technology that allows us to quickly and securely access any computer, laptop or mobile device remotely to assist clients with problems.

One of our technicians can log directly into your computer to see what you see and to guide you through to resolving the problem. They can take control of your system and show you how to complete a task or diagnose the problem. (with permission of course!)

Take your tech support to the next level

Services Offered

Access a specific desktop, laptop, or server
Manage files on the computer or server
Update server software
Run diagnostic and maintenance programs
Train end users on new software and protocols
Virus scans and malware removal
Defragmenting and cleaning up hard drives
Upgrading operating systems
Installing software on PCs, desktops and Macs®
Addressing printer and scanner issues

It’s important that you remember this service does require that the device be actively connected to the internet and that several issues can still require onsite service.