Reliable
Remote IT Support
Your virtual tech team
SUPPORT WHEN YOU NEED IT, WHERE YOU NEED IT!
Unlocking IT Solutions Remotely
Remote support services allow our local technicians to provide you with fast service while saving you money and increasing productivity.
We use the latest technology that allows us to quickly and securely access any computer, laptop or mobile device remotely to assist clients with problems.
One of our technicians can log directly into your computer to see what you see and to guide you through to resolving the problem. They can take control of your system and show you how to complete a task or diagnose the problem. (with permission of course!)
Take your tech support to the next level
Services Offered
- Access a specific desktop, laptop, or server
- Manage files on the computer or server
- Update server software
- Run diagnostic and maintenance programs
- Train end users on new software and protocols
- Virus scans and malware removal
- Defragmenting and cleaning up hard drives
- Upgrading operating systems
- Installing software on PCs, desktops and Macs®
- Addressing printer and scanner issues